If no benefit information is found at SSA, this is the only screen.
This code indicates that the IMC must determine the source of income from the client and take any necessary action in the case.
If type H income is indicated, further verification is needed to determine the value of the contribution.
If you have both, we recommend that you submit two TPQY requests, one using the Social Security Number and one using the Claim Account Number. NOTE: It is important that you key correct information in this field.
NOTE: An entry in both Social Security Number and Claim Account Number is not allowed.
To get a Benefit Verification Letter, also called a “proof of income” or “proof of award” letter, you or your authorized representative need to request it from the SSA.